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PsalmSelah Concept

Customer Care Training and Modelling

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CUSTOMER FOCUS

ADVANCED CUSTOMER RELATIONSHIP MANAGEMENT focuses on professional customer profiling using emotional intelligence, complimentary sales; upselling and cross selling, implementation of the ARC theory and closing of sales deals

Posted byselahsomeonetotalktoFebruary 17, 2021October 11, 2021Posted inUncategorizedTags:Customer care, Training, Business modelling, Sales, Upselling, Marketing, Training,Leave a comment on CUSTOMER FOCUS

CUSTOMER EXPERIENCE

INTERMEDIATE CUSTOMER RELATIONSHIP MANAGEMENT is focuses on the life cycle of the customer from inception to expiration.

Posted byselahsomeonetotalktoFebruary 17, 2021October 11, 2021Posted inUncategorizedTags:Customer care, Training, Business modelling, Sales, Upselling, Marketing, Training,Leave a comment on CUSTOMER EXPERIENCE

CUSTOMER SERVICE

ELEMENTARY CUSTOMER RELATIONSHIP MANAGEMENT is a course designed to help inculcate these key things into your customer service/customer facing representative.

Posted byselahsomeonetotalktoFebruary 17, 2021October 11, 2021Posted inUncategorizedLeave a comment on CUSTOMER SERVICE
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